Accessibility Statement
Effective Date: May 2026
Dr. Top Hair Hospital is a brand operated by Doctor Top Hair Hospital Co., Ltd., a company registered under the laws of the Kingdom of Thailand, registration number 0105560218382, with its registered office at 65/204 Rama 9 Road, Huai Khwang, Huai Khwang, Bangkok, Thailand.
Throughout this document, references to “we,” “us,” “our,” or “Dr. Top Hair Hospital” refer to Doctor Top Hair Hospital Co., Ltd..
Our Commitment
Dr. Top Hair Hospital is committed to ensuring that our website, DrTopHairCenter.com, is accessible to all visitors, including individuals with disabilities. We strive to provide a positive experience for all users and are continuously working to improve the accessibility and usability of our Website.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Measures We Take
To support accessibility on our Website, we implement the following measures:
- Semantic HTML structure with proper heading hierarchy.
- Descriptive alt text for all meaningful images, including before-and-after photographs.
- Sufficient color contrast ratios between text and background colors.
- Keyboard-navigable menus, forms, and interactive elements.
- Clearly labeled form fields with visible focus indicators.
- Responsive design that adapts to different screen sizes and devices.
- Readable font sizes and scalable text.
- Language attributes set in the HTML for both English and Thai versions of the site.
Known Limitations
While we strive for full accessibility, some content may not yet be fully accessible. Known limitations include:
- Some embedded third-party content (such as Google Maps or YouTube videos) may not fully conform to WCAG standards.
- Older PDF documents may not be fully accessible. We are working to update these.
- Some interactive features may have limited screen reader support. We are actively improving these.
Feedback
We welcome your feedback on the accessibility of our Website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
- Email: [email protected]
- Phone/WhatsApp: +66 89 145 4427
We will make reasonable efforts to address accessibility issues and respond to your feedback within 5 business days.
Assistive Technology Compatibility
Our Website is designed to be compatible with the following assistive technologies:
- Screen readers (including NVDA, JAWS, and VoiceOver).
- Screen magnification software.
- Speech recognition software.
- Operating system accessibility features.
Continuous Improvement
We view accessibility as an ongoing effort. We regularly review our Website for accessibility issues and work to resolve them. Our team receives training on accessibility best practices to ensure that new content and features meet accessibility standards.