Terms of Service

Effective Date: May 2026

Last Updated: May 2026

Dr. Top Hair Hospital is a brand operated by Doctor Top Hair Hospital Co., Ltd., a company registered under the laws of the Kingdom of Thailand, registration number 0105560218382, with its registered office at 65/204 Rama 9 Road, Huai Khwang, Huai Khwang, Bangkok, Thailand.

Throughout this document, references to “we,” “us,” “our,” or “Dr. Top Hair Hospital” refer to Doctor Top Hair Hospital Co., Ltd..

These Terms of Service (“Terms”) govern your use of the website DrTopHairCenter.com (the “Website”) and the services offered through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. About Our Services

DrTopHairCenter.com provides information about the hair transplant and hair restoration services offered at our clinic locations in Bangkok, Thailand. The Website allows prospective patients to learn about our procedures, view results, request free assessments, and contact our team.

The Website is not a substitute for professional medical advice, diagnosis, or treatment. All medical decisions should be made in consultation with ${DR_NAME} and the medical team.

2. Eligibility

You must be at least 18 years old to use this Website or submit an inquiry. By using the Website, you confirm that you meet this age requirement.

3. Website Use

You agree to use the Website only for lawful purposes and in a manner that does not infringe upon or restrict the rights of others. You may not:

  • Use the Website for any fraudulent, misleading, or unlawful purpose.
  • Attempt to gain unauthorized access to any part of the Website, its servers, or any connected systems.
  • Reproduce, duplicate, copy, sell, or resell any part of the Website without our express written permission.
  • Use automated systems (bots, scrapers, crawlers) to access the Website without our written consent.

4. Medical Disclaimer

The content on this Website, including text, images, before-and-after photographs, and patient testimonials, is provided for informational and educational purposes only. It does not constitute medical advice. Individual results may vary. Please refer to our full Medical Disclaimer for additional detail.

5. Assessment and Consultation Requests

When you submit a free assessment request through the Website, you are providing personal and potentially sensitive medical information. By submitting this request, you consent to our team reviewing the information you provide for the purpose of evaluating your candidacy for treatment. Submitting a request does not create a doctor-patient relationship, guarantee acceptance for treatment, or constitute a booking.

6. Booking and Payment Terms

Specific terms regarding procedure bookings, deposits, cancellation policies, refund conditions, and payment methods will be provided to you directly as part of your individual treatment plan and patient agreement prior to any scheduled procedure. Those terms, together with these Terms, form the complete agreement for your treatment.

7. Intellectual Property

All content on this Website — including text, graphics, logos, photographs, videos, and design elements — is the property of Dr. Top Hair Hospital or its content providers and is protected by Thai and international copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.

8. Before-and-After Images

Before-and-after photographs displayed on the Website are of actual patients treated by Dr. Nuttorn Narupaves (Dr. Top) and the medical team. These images are published with patient consent and are not retouched or digitally altered. Individual results may vary based on factors including the patient’s hair characteristics, health, donor area density, and adherence to post-operative care instructions.

9. User-Submitted Content

If you submit reviews, testimonials, photographs, or other content to us, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, and distribute that content for marketing and informational purposes. You confirm that any content you submit is accurate, does not violate any third-party rights, and that you have the authority to grant this license.

10. Third-Party Links

The Website may contain links to third-party websites (such as Google Maps, YouTube, social media platforms, or hotel booking services). We are not responsible for the content, privacy practices, or availability of these external sites. Accessing third-party links is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Website is provided “as is” and “as available” without warranties of any kind, whether express or implied.
  • We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website.
  • Our total liability for any claim related to the Website shall not exceed the amount you paid to us (if any) in the 12 months preceding the claim.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Kingdom of Thailand. Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Thailand.

For international patients, this does not affect any mandatory consumer protection rights you may have under the laws of your country of residence.

13. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

14. Contact

If you have questions about these Terms, please contact us:

  • Email: [email protected]
  • Phone/WhatsApp: +66 89 145 4427
  • Address: Silom Shanghai Building, Soi Silom 17, Silom, Bang Rak District, Bangkok 10500, Thailand